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Customer Reviews

We do our best to make sure the mobile tyre fitting service you experience is beyond expectations.
Across the network, we're all dedicated to ensuring that you'll love what we do and how we do it.
After all, it's you who'll recommend and refer us to friends and family alike.

Customers regularly return feedback and each and every post you'll read is 100% genuine. We hope to add yours soon too!

 



Carol Rawlings - 11/02/2013

Great service!

I received your leaflet though my door a few weeks ago and took it to work in case I ever needed your help. Rather unfortunately I needed to call on you soon than I had hoped!

I have had a few punctures over the last few years and each has caused hassle. I am on my own since my husband died and getting a car to a garage by myself I find a stressful situation, as I believe is the case with many ladies! It was so nice to be able to call yourselves, not be made to feel silly and have someone arrive within a couple of hours at my place of work. Your customer service team were lovely and very patient and Mark who mended my tyre was very courteous and efficient. I was kept fully informed and contacted throughout. I will certainly keep your key fob attached to my car key for future use!

I have since recommended you to my father, who has had two new tyres fitted at his home by yourselves, which was much easier for him as he is now elderly and he didn't need to wait at a garage and was able to stay in his own house while the work was carried out. I have recommended you to many people (especially ladies) where I work and everyone wants a key fob to keep with them now!

Thank you very much

Carol Rawlings

 

Simon Jones - 08/02/2013

Very professional service, once my booking was made I received a telephone call to confirm the appointment and my tyre was fitted with no fuss at the time I wanted whilst I was at work. Will use you again and recommend to others.

Simon Jones
 

Paul Ruscoe - 08/02/2013

Quite simply put, the fitter arrived on time, he was courteous, and very pleasant, and I would reccomend your service to friends.

kind regards

Paul Ruscoe
 

Robert Leigh - 08/02/2013

I was happy to use you again, having been pleased with the service previously. Your price was not rock bottom cheapest, but the convenience of having the job done at home by someone who obviously takes the time to do the job properly is well worthwhile.

Regards

Robert Leigh

 

S EAGLES - 07/02/1013

Dave Wright responds quickly to your call, he's meticulous in his work and prides himself in providing great service at a very reasonable price. His pricing is transparent too, on each occasion he's told me what the prices are for that tyre in the marketplace. Every time (five times I've used his services) he has been open, twice he was the cheapest, the other three he was no more than five pounds more expensive - but considering he came to my house on each occasion and fitted and balanced the tyres, it meant no loss of my own time and no loss of petrol as I would have had to drive many miles to a garage to get the cheapest price - thus going elsewhere would have proved a false economy. David is very hardworking. If you need tyres, you'd be a fool not to use him!
 

Claire Saunders - 06/02/2013

Really impressed with the service. Alan came out within the hour after calling at 4.15 with a new tyre. Would highly recommend and would definately use again. Thank you so much!

 

Laura Anderson - 06/02/2013

all good. the hometyre representative who came, the same as last time, managed to fix my tyre with a much cheaper puncture repair. i appreciated this and therefore will use him for any future tyre changes. he had the foresight however to come equipped with the correct tyre for my car just in case he had been unable to repair it.

thank you

 

Roula Machara - 06/02/2013

I can say with no reservation that the service was nothing less than excellent.

The response on my request was immediate.

The attitude of the person that I spoken to on the phone and the engineer that fitted my tyres, was positive and professional.

It is a service that I used for the first time after a colleague recommended it and I will be using in the future.

I hope the standards of the service continue to be as high as it has been in my case.

Best regards,

Roula

 

Corinna Barnard - 05/02/2013

I have used Hometyre on two occasions and have been impressed each time, particularly with Ravi Haria who was extremely helpful when I was trying to order tyres online. He called me back a couple of times to ascertain whether I needed additional help and came within the timeframe quoted.

I would not hesitate to use Hometyre in the future & indeed will be booking a replacement tyre for a worn tyre in the coming weeks.

Many thanks,

Corinna Barnard

 

Paul Marchant - 04/02/2013

Have just had two tyres replaced by your company , excellent service from booking through to fitting will certainly use for all my tyres from now on.

 

Larry Cant - 04/02/2013

This was the first time I've used your company. I have to say it's the best customer service I've come across for a long while! Excellent communications, unbeatable value (mobile or high street), and all delivered and fitted at specified time / place, without having to leave my workplace.

My tyre was fitted by Frank. Very professional and took time to check / explain as necessary.

(A much better experience than sitting around for an hour at Kwik Fit, only for an inexperienced youth to tell me most of my vehicle needs replacing……).

I'll definitely use your service next time I need a tyre. I have already recommended your service to work colleagues and have pinned your leaflet on our noticeboard.

Many Thanks,

Larry
 

Penny - 02/02/2013

We (me and my Dad) are really happy with the service provided by Hometyre. The level of customer service from your office and by our local Hometyre person (Mark Watson) is second to none and we are also impressed by the new on-line facility which is perfect for outside of office hours. Gone are the days of driving to the tyre centre and having to sit in a cold, drafty waiting room - now I can sit in the comfort of my own home, whilst Hometyre come to me. Friendly, helpful and efficient from start to finish and we would have no hesitation in recommending Hometyre (and indeed have on several occasions).

Wouldn't dream of going anywhere else now - thank you so much!

Kind Regards,

Penny

 

Adam Stevenson - 28/01/2013

The service and advice was excellent.

I will recommend Hometyre to friends/family - my contact came from a friend's recommendation....!

Regards Adam Stevenson

 

Reg England - 28/01/2013

Excellent and will certainly use again also happy to recommend. Turned up on time and he was very pleasant and efficient.

Regards

Reg


 

Terri Dowling - 26/01/2013

I am delighted to say my experience with Hometyre has always been a positive one. Pleasant and helpful over the phone, searching through various prices ranges of tyres and rescheduling diary appointments to fit me in so my tyre could be changed at a convenient time to sit around my busy schedule. Fantastic that the engineer comes out to you, in order to change my tyre whilst I’m at work, causing no disruption to my day. Engineer replacing the tyre, was equally as pleasant and helpful as staff on the phone and had the job done (in awful cold wet weather) in fast time!!!! Payment on card machine, only finishes the smooth transaction of an utmost fantastic service. All staff at my company now use Hometyre, I have recommended to friends and would NOT go elsewhere. FAST, EFFECTIVE, RELAIBLE, ECONOMIC and FRIENDLY Service!!!! TOP MARKS!!!!!!!!! Thank-you
 

Martyn Jones - 25/01/2013

I've used Hometyre before so knew what to expect. As ever, Rob Barbour turned up spot on time having rung to say he was on his way. His advice was honest and based on knowledge, his service was quick and thorough and I've noticed the benefits immediately.

I carry some of Rob's cards with me and have no hesitation in recommending Hometyre to my contacts. Needless to say, I will use you again next time.

I can't fault the service I've had.

Regards,

Martyn

 

Andy Dutnall - 24/01/2013

I was very happy with the quick and friendly service I received - new tyre was fitted and checks were made on my Vauxhall Corsa very efficiently!
 

Kinesh Patel - 24/01/2013

Very good service, efficient and helpful. Would highly recommend
 

Jojo Varghese - 23/01/2013

In one word absolutely awesome . Great work!!!

Can never forget that smiling face and the work. 100% satisfied .

Thanks,

Jojo


 

Mrs Holt - 22/01/2013

Hi, service was great, very efficient and professional. Would definately use you again.

Regards

Mrs Holt


 


 


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