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This story doesn't make sense

I was speaking to a regular customer today who recommended us to a chap who was looking to fit four new tyres to his company vehicle.He phoned our sales team who quoted £400 for all four tyres to be fitted and he was very happy with the price so he phoned his head office only to be told that they are used to paying more and he was to go to a garage and pay £600.Now that is strange!!!

 

It was a bad week for locking wheel nuts

Two weeks ago i sent out a reminder to make sure you know where your adaptor is located but strangely we had our worst week ever as three went missing.On monday a customer bought a car privately only to find adaptor missing from tool kit.On tuesday a customer cleaned the interior of the car and left adaptor at home so we were unable to fit new tyres at her workplace.On friday visited a customer who had fitted the spare wheel after getting a puncture but whilst changing wheel lost adaptor so we had to break locking nuts off.Let's hope for a better week ahead.

 

Where is your locking wheel nut adaptor?

I am visiting a customer who has purchased an Audi A4 privately and he needs new tyres fitted.On investigation the locking nut adaptor is missing so we need to order a replacement or break existing nuts off.There are three questions to ask today 1.Does your vehicle have locking wheel nuts fitted.2.Can you locate your adaptor.3.Is the adaptor free from damage as some designs are prone to wear after excessive use.Hopefully after investigation you are re assured but any problems give us a call.

 

There was a lot of soul in Oxford last night

Yesterday i rescued a group of young lads who were travelling to Oxford for a gig but had a blow out near Huntingdon.They are a Tamla Motown tribute band and must be very good as they perform all over the uk.We managed to get them mobile quickly so they could entertain soul fans in Oxford.

 

My customers are getting organised

All my customers today were organised by leaving their car keys and payment details with friends or colleagues as they were away doing other things.While it is nice to talk face to face with customers i guess today shows what our service is all about. You carry on running the business or looking after the family while we keep you safe on the roads.

 

When your vehicle is not performing as usual check tyre pressures first

I had a call last night from a customer who felt vibration from his steering wheel so it was agreed that i would visit him this morning to check the balancing of all four wheels so we could determine if this was the cause of the problem before he took the vehicle to a garage to check for mechanical issues.I found a nail in his front tyre which was letting air escape gradually and as the pressure got lower he started to feel a wobble on his steering.This is a timely reminder for us all to eliminate a slow puncture as the cause before we start thinking about mechanical faults.

 

For a minute i thought it was summer

I started early this morning fitting four tyres on a 4x4 at a farm near Newmarket and had to remove my jacket when fitting the last tyre as the sun was getting strong.Fitted two tyres to a Porshe in Cambridge in my T shirt and have been wearing it for the rest of the day.Let's hope it lasts until the weekend.

 

Locking wheel nut problem

I have just rescued a customer who had a flat tyre but his locking wheel nut adaptor was badly damaged and therefore unusable.I managed to free nuts and got him mobile again and he is a very relieved man.

 

More useful information on caravan tyres

The BTMA (British Tyre Manufacturers’ Association) recommend that caravan tyres be replaced every 5 years and should never be used if they are over 7 years old. It’s also recommended that caravan tyres with a high inflation pressure (above 50psi) should be replaced at 3 years and never used beyond 5 years, according to The Caravan Club.

 

Check the caravan this weekend

Good news at last on the weather as it seems it is going to be mild this weekend so it would be a good time to check the age and condition of your caravan tyres.If they are older than five years it would be a good idea to change them.

 

Runflat tyres need a regular pressure check

Some motorists are of the opinion that runflat tyres do not need regular checks for air but this is not the case.I have recently witnessed nails embedded in runflat tyres and the drivers were unaware that the tyres were losing air as the sidewalls of the tyre were not showing any visible signs of air loss.

 

Yet another weather warning

It is predicted to get a lot colder at the weekend with snow falling in some areas in the uk.If you are on a break or visiting family perform a safety check on your vehicle before you drive home.

 

A customer who did his sums

A regular customer was remembering what he did in the past for changing tyres and his findings were quite enlightening. The Company has six vehicles and a member of staff was taken off the assembly line for a minimum of two hours each time to drive four miles to nearest tyre fitting site.My customer calculated two hours wages,fuel cost and the two hours lost in revenue that he charged customers for work done by missing staff member.He was horrified by his findings so try calculation for your business and see if you can get under £100.00

 

Beware of black ice

It is good news that the bulk of the snow has gone but as the roads stay wet and the temperature drops areas of black ice will appear on our roads.It is usually difficult to spot in advance as it is clear in nature and it is more prominent in the early morning and evening as this is when the sun is absent and the temperature drops.If you are unsure on how to deal with icy conditions google 'How to drive on black ice'and you will get lot's of good advice.

 

Check tyre pressures during this cold snap

It is even more important to check your tyre pressures in the cold weather as your tyres will naturally lose some air as the temperature drops below freezing.

 

Even spacesaver spare wheels need checking

Yesterday a customer only just made it home as her spacesaver tyre had lost most of it's air as it had been untouched for years. They give the impression that they are solid tyres but don't be fooled as they are not and over a period of time will lose pressure.

 

Use a twenty pence coin to check your tyres

The tread on your tyres must exceed 1.6mm in depth and if it does'nt the tyre is illegal and therefore could cost you a fine and penalty points on your licence.Place a 20p coin in the tread groove on your tyres and if the outer line of the coin is hidden within the tread you are ok but if it is visible you could be illegal.

 

Weather warning for next week

Weather experts are predicting bitterly cold temperatures next week with some areas seeing snow.They have advised motorists to take extra care on the roads so it is advisable to give your vehicle a safety check over the weekend.

 

It is wise to check the age of your spare tyre

A few of my recent customers have left the spare wheel and tyre on the vehicle for a long period of time after they have replaced a punctured tyre.The problem with leaving the spare tyre on the vehicle is that there is a good chance that the spare tyre could be over five years old and therefore could possibly lose pressure as the tyre has aged. With this in mind it is advised not to leave the spare on the vehicle if it has been in the boot for five years or more.

 

It's going to be cold and frosty this weekend

It looks like the temperature is going to drop dramatically over the weekend so we could be waking up to dodgy driving conditions. It is even more essential that we all take extra care particularly first thing in the morning as the frost is still about and it is very easy to forget that we are actually still in mid winter.

 

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