Hometyre and Review Sites
With review sites and questions over review validity a hot topic in the press currently, we thought it a good idea to tell you about our stance and experiences!
On our pages you'll find scrolling reviews posted by our customers. Click on the box and you can read the countless feedback reviews we've been receiving over the years too. Each and every single one has been received by us directly from a serviced customer that is 100% traceable and auditable back to original jobs. Where a customer has left a review with a comment that needs addressing we have publicly replied too - for clarity!
We have continued to opt out of the third party paid-for subscription services with the exception of the Which? Trusted trader programme.
Which? has, for decades, provided a trustworthy, clear and concise platform widely accepted and in itself, wholly trusted by the populous. Reviews are moderated and checked by the organisation prior to listing on their site. Their reputation after all, is too good to tarnish by operating this platform in any other way.
We know that not all customers - even those thoroughly pleased by our services - will leave a review. Most in fact, don't. We could all spend far too much of our own time writing reviews for businesses if we elected to do so after every transaction.
Unfortunately therefore, some third party review sites reap financial benefit by touting business from competing operations and play them off against each other in order to boast the highest number of reviews. This 'pressure' to rank higher than the opposition could therefore lead to reviews that may not be entirely genuine. Paid for review sites may also elect not to publish less than perfect reviews - at risk of losing a valuable client of course.
If you're baffled by all the options and considerations but are looking for a mobile tyre service - try us. Proof is always in the pudding and we'd very much like to receive and publish genuine feedback from you!
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