BasketHometyre's Swift Response
Today was a rather special day for this customer! Not only did they have Hometyre come and visit, they were due to deliver a baby on that day and needed the tyres doing as soon as possible!
The customer called our national centre to got herself booked in for a days time. After calling around the suppliers, we were able to find two 275/40 R22 silent Continentals in stock and ready for delivery. The sales team called the customer and informed her that I, the technician, could come out within the hour. Needless to say, the customer was delighted as this meant she could be taken to the hospital!
Whilst we inspected the vehicle prior to the new tyres going on, we noted that the old tyres were worn down to the chords. This is highly dangerous and can be the cause of an accident on the road.. The old (very worn out) tyres were removed and the fresh new Continentals were balanced, given a quick clean and refitted to the vehicle.
We never heard back from the customer but we hope that everything went OK at the hospital!
HometyreGroup
Join the conversation
on Twitter
Follow us