Ben, Your Friendly Mobile Technician in Crawley!

From store clerks to former CEOs, we pride ourselves in our diverse network across the country. This blog will focus on Ben, our technician in Gatwick who overcame many challenges to become one of our networks longest standing and most successful members.

Whilst working at the local airport as a baggage handler, Ben regularly saw our vans pulling into the carpark to replace or repair tyres on holiday goers’ vehicles. With this in mind, he contacted our office and spoke to Russell, who is in charge of the franchise recruitment. After a few phone calls back and forth, Ben arranged for a meeting at our office in Shropshire.

Despite heavy snow slowing him down, he made it to our office where we spent the day (in the warmth!) going through the business; how it operated, customer interaction and a brief overview of fitting tyres. Like with most of our technicians, Ben had never fitted tyres before. However, this was soon to change as a week was booked in for Ben to come back up to Shropshire and train in our workshop with David, our head mechanic.

During the training, Ben would go through everything. From fitting run-flats, Tyron Bands, wheel balancing and even alignment (tracking). Whilst the training took place, his new van was being built in the workshop next door. This would contain all the latest high quality equipment a mobile tyre fitter would ever need.

His enthusiasm and kindness permeate through to the customers as most, if not all, bookings result in five-star reviews. Often working deep into the night, Ben will ensure all his customers for the day are back on the road.

If you’re looking at owning a Hometyre franchise or looking for a set of new tyres, why not give us a call on 0333 444 5454 or send an enquiry to info@hometyre.co.uk!