BMW X5 Tacking in Nelson
A customer with a BMW X5, after fitting two mid range 275/35/20 Nexen Nfera SUV tyres needed the wheel alignment checked. The reason being a static well known tyre company supposedly had recently re aligned the tracking.
A free service we offer is to check every vehicle we fit tyres too where possible. On this occasion the wheel alignment was out by a considerable amount. As you can imagine the customer was not happy. After a bit of investigating it was obvious that the the tyre company had not even attempted to the work as the track rod arm nuts etc had never been touched.
The customer will be taking this up with them, if no joy they will be contacting Hometyre East Lancs to do the job correctly and professionally.
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