Continental tyres and Pirelli tyres on a couple of Audi A5 vehicles in the morning and a rim refurbishment in the afternoon.We were called by a customer near Newmarket who owns an Audi A5 as he required a couple of new tyres on the vehicle.We arrived at his house at the agreed time and fitted a couple of Continental Sport 5 size 255/35/R19 and before leaving we checked the condition and air pressure of the other tyres including the spare which was a space saver wheel.We then headed back to Cambridge to a customer who also owns an Audi A5 and this customer asked us to fit a couple of Pirelli P Rosso tyres size 255/35/R19 to the vehicle and as our previous job we checked the other tyres including the spare. Next it was to Sutton as a customer woke up to a flat tyre on his Toyota Avensis and called us to investigate.There was no apparent damage to the tyre but we discovered that the inside of the wheel rim was corroded so we cleaned away the debris and applied a couple of layers of bead seal which should solve the problem.
It is important to check your tyre pressures regularly even if they are runflat tyres.We visited a customer today who owns a BMW 5 series and like many other motorists he presumed as the tyres are runflat tyres the technology within the vehicle will alert him if a tyre needs inflating and therefore he has never added any air since he purchased the vehicle.During our vehicle inspection procedure we found all four tyres to be low on air pressure and explained to our customer that the tyre pressure sensor in the vehicle will probably not alert him if the reduction in air pressure is gradual.Our message to all motorists is to check your tyres on a regular basis whatever the make or design and remember to also check the spare if you are carrying one.
A cold snap to the morning so this is the time to check your tyres and emergency equipment.This morning was a reminder to us all that the extreme cold and frost are not too far away as there was a cold snap in the air first thing.This is the time to check that all your tyres have sufficient tread depth to cope with the winter conditions and it is also important to check that if you are carrying a spare wheel that the tyre is in good condition and inflated to the correct air pressure.If your vehicle is not fitted with a spare now is the time to consider your plan of action in the event of a blow out on your journey.If you have any concerns or questions relating to winter driving give us a call on 0333 444 5454 and we will gladly give you our thoughts.
We have revisited three customers from Friday so they are safe on the roads.We have visited two customers in Newmarket this morning and a customer who lives in Cottenham as our visits to all three on Friday highlighted issues that needed urgent attention.Our first job on Friday was to visit a customer who was feeling vibration on his VW Touran and he asked if we could check the balance of all the wheels.We discovered that two tyres on the vehicle were over six years old and one of the tyres was badly deformed hence the vibration on the vehicle so we returned this morning to fit two new tyres to the rear axle.The second job on Friday was also in Newmarket where a customer had a small screw embedded in the centre of a rear tyre on his Ford Mondeo and he asked us to call and repair the tyre.Unfortunately he had been driving the vehicle for a couple of weeks with the slow puncture and when we removed the tyre we found severe cracks on the sidewall so we fitted the space saver wheel and returned this morning and fitted a new Nexen tyre size 235/40/R18.The last job on Friday was to visit a regular customer in Cottenham who had ordered two new Hankook tyres size 195/50/R15 for his Ford Fiesta.While moving the existing rear tyres to the front and balancing them we discovered a screw embedded on the shoulder of a tyre so again it was back today to fit a new tyre. Our customer thanked us for our attention to detail as he was unaware that the tyre had a puncture and he could have suffered a blowout on a journey.
Newspaper article reports that it could be the end of spare wheels in car boots.An article in a national newspaper is reporting that current research reveals that nine out of ten new vehicles are now sold without a full size spare wheel as standard.Around a quarter are fitted with a space-saver tyre which cannot be used for long distances and less than half come with a repair kit which usually comprises of an air pump and sealant.Other alternatives include cars fitted with runflat tyres that are reinforced to allow the motorist to continue driving on a puncture for a limited time.The trend has led to a huge rise in the number of tyre related call outs to breakdown organisations.We at hometyre are seeing a dramatic rise in the amount of calls we are receiving where our customers are stranded with a puncture and have no spare wheel to fit.If during the winter months you find yourself in this unfortunate situation give our team a call on 0333 444 5454 and we will get to you as soon as possible.
The week ahead is looking like another busy one fitting new tyres in the Cambridge area.We thought it might be a little quieter this week as it is half term but we are already booking appointments for the days ahead.Tomorrow we are fitting a Bridgestone runflat tyre size 195/55/R16 to a Mini Cooper as a rear tyre is losing air pressure and it is not advisable to repair a runflat tyre as the strength of the sidewall might be compromised.Our next job is to fit another Bridgestone tyre size 215/65/R16 to a Nissan Qashqai for a customer that works at a school in Histon.Then it is back into Cambridge to fit Nokian winter tyres size 215/45/R17 to a Lexus SC.We will be then heading to Burwell to repair a puncture on a Ford Fiesta and as always we will be taking a replacement tyre in the event that the flat tyre cannot be repaired.The customer has asked us to balance the remaining three wheels and as always before leaving we will have checked the condition of the spare tyre. We have just taken a booking for later in the week from a regular customer who has three vehicles that require summer tyres removing and winter tyres fitted.
We are assisting two customers near Cambridge who have suffered blow outs and have no spare wheel.
We were called by a new customer who had a large hole in a tyre on his recently purchased Skoda Octavia so we arrived first thing this morning and fitted a new Continental Sport Contact 5 size 225/40/R18 to the vehicle.The damage was very close to the shoulder of the tyre so it was not repairable and the sad news is that the vehicle is reasonably new and the tyre had the full 8mm tread depth.
We then had a call from a regular customer who suffered a blow out near Oxford last night and unfortunately his Seat Ibiza has no spare wheel fitted so the rescue services brought him back to Cambridge on a low loader. We have ordered a new Nexen tyre size 185/60/R15 which we will be fitting at his house this afternoon.
Two new Nexen tyres fitted and a wheel alignment on a Peugeot Van.We visited a customer yesterday who required a couple of new front tyres and a wheel alignment on his Peugeot Partner van.We arrived at the agreed time with two new Nexen tyres and fitted the new tyres to the rear axle and moved the existing rear tyres to the front and balanced them .We then checked the alignment and found the front wheels to be towing in hence the uneven wear on the old tyres.We set the alignment so our customer will now get full value from his tyres and as always before leaving we checked the condition of the spare tyre to confirm that it can be used in an emergency.We then headed to Cambridge as a customer had just had her Ford Galaxy serviced and the garage advised that a nearside front tyre and an offside rear tyre needed to be changed.It was very pleasing to hear that the garage recommended Hometyre to their customer.On completion the customer had two new tyres on the rear axle as this is best practiced and the existing rear tyre was balanced and checked while moving it to the front and our customer was very happy as we explained the benefits of having the new tyres fitted to the rear axle.
No new tyres required for first two jobs of the day as we were able to repair punctures.We visited a regular customer in Cambridge this morning as a rear tyre on her Range Rover was losing air pressure and as always we arrived with a Pirelli Scorpion tyre size 275/40/R20 just in the event a new tyre was needed.Fortunately we found a small screw embedded in the centre of the tyre so we were able to perform a puncture repair much to the delight of our customer.We then headed for Longstanton as a customer had a similar problem with a tyre on a Mercedes B class and again the screw was embedded in the centre of the tyre and a puncture repair was performed.We had ordered a Falken tyre again in the event that we were unable to repair the puncture and it would be needed. The Falken and Pirelli tyre will be returned to our supplier tomorrow as this procedure works really well as our suppliers, like us only want to supply new tyres when our customers have had good value from the existing tyres.
Bridgestone tyres fitted to a Nissan and a Continental runflat tyre fitted to a BMW.It was nice to start this week visiting a new customer who met us at our tyre awareness day in Cambridge a couple of weeks ago.The customer approached us while we were at the Sainsbury store and asked us how the home service would work as he had always driven into the city to get new tyres fitted in the past.We explained the process and at the same time we showed him the tyre changing equipment located in the van.Today we arrived at his house at the time agreed and fitted two new Bridgestone tyres to his Nissan Note and he was highly delighted with the whole experience and he informed us he will be calling us in the future for all his tyre needs,We then visited a regular customer who had ordered a new Continental runflat tyre for his BMW.Our customer works shift hours so we arrived at his home during the morning and fitted the tyre while he was getting some leisure time at home before leaving for an afternoon shift.
A couple of days helping new and existing customersYesterday we visited a new customer who works at a school in Cambridge and she asked us to fit a couple of new Nexen tyres to a Vauxhall Astra. We arrived at the time agreed and informed our customer it was best practice to move the existing rear tyres to the front and fit the new tyres to the rear.When handing the keys back we informed the customer that all four wheels had been balanced,all tyres had been inflated to the correct pressure including the spare and we also reminded her where the locking wheel nut adaptor was stored in the event of a puncture. We will be returning soon as her colleagues were unaware that they could have new tyres fitted and not need to leave the classroom.This morning we visited a regular customer who is preparing his Hyundai for the winter months and we have fitted two new Dunlop Blue Response size 185/60/R15.
Customers are having their Winter tyres fitted much earlier than last year.We fitted another set of winter tyres this morning as motorists are reacting to the weather predictions that are suggesting the cold and wet conditions will be with us for a while.Most people think that winter tyres are only effective in snow and ice conditions but this is not the case.All winter tyres are constructed to give better grip on the roads when the temperature drops below seven degrees.Winter tyres are not an extra expense as while they are on your vehicle you are prolonging the life of your summer tyres.
A very successful tyre awareness day in Cambridge last week.Last thursday we took two mobile units to a local supermarket and spent the whole day checking customers tyres and giving advice on numerous tyre related issues.We positioned both vans with a suitable space between them so motorists could drive up and get their tyres inflated to the correct air pressure and we also checked the general condition of the tyres including the spare.During the day we performed at least half a dozen free puncture repairs as we found some tyres with hardly any air pressure and the customer was unaware of the situation.We discovered extreme wear on the inside shoulders of one vehicle so one of our mobile units visited the customer at home later in the day and two new tyres were fitted and a wheel alignment carried out.The following morning we visited an elderly couple who required four new tyres as the existing tyres were over ten years old and showing extreme signs of ageing.While fitting the new tyres we discovered large cuts in the tread of the old tyres and also a nail embedded in a tyre that the customer was unaware of. While the day was a great success it was another reminder to us all that many motorists are driving on tyres that are losing air for some reason so it is advisable to check your tyres on a regular basis.
The Hometyre inspection procedure assists yet another customer.We were called by a customer at the weekend as a front tyre on a Peugeot 206 had a slow puncture so we arrived with a new Falken tyre size 195/55/R15 in the event that the existing tyre could not be repaired. The new Falken tyre was fitted to the vehicle as the slow puncture had damaged the sidewalls of the existing tyre. During our vehicle inspection procedure we discovered that one of the rear tyres was also very low on air pressure and both rear tyres were over seven years old so we are returning this afternoon to replace both rear tyres. Our customer thanked us for our attention to detail as by checking all the remaining tyres we have averted a potential problem.
Maxxis tyres fitted to a MG ZR and Dunlop Sport Maxx fitted to a Ford Mondeo.We arrived at a customer this morning to fit a couple of Maxxis MAZ tyres to a Rover MG ZR but on arrival we discovered that there was an issue with the locking wheel nut adaptor as the adaptor had been left in a relatives garage for safe keeping. Fortunately the garage was only a five minute drive from the vehicle but it is an important reminder that the adaptor needs to be with the vehicle at all times. We then headed to Bucking Way Business Park in Swavesey to replace a tyre on a Ford Mondeo as a screw was embedded in a tyre and during our vehicle inspection procedure we discovered that another tyre on the vehicle was very low on tread so we are returning tomorrow with another Dunlop Sport Maxx tyre.
What about this for service.We were called by a new customer yesterday afternoon as the family are going on holiday this morning but a tyre on their Audi Q3 had a slow puncture so they required a new tyre rather quickly. We were on their doorstep at 8am this morning and fitted a new Pirelli Scorpion tyre size 235/50/R18 so they can leave for their summer break this morning as originally planned. During our vehicle inspection procedure we informed the customer that another tyre while still legal was in need of replacement in the near future so our customer is calling us back to fit another tyre when they return from their holiday. Our customer was delighted with the service and will be spreading the word about Hometyre so happy days for all concerned.
A nice route today with tyres fitted in Cottenham,Whittlesford,Duxford,West Wratting and Cambridge.We cannot plan our day to any great effect as we need to meet our customers needs and particulaly when emergencies occur but today most of the jobs we carried out were near to each other. The first job was to fit a couple of General Grabber tyres to a Honda CRV in Cottenham. We were then called to Whittlesford by a new customer who had a puncture in a rear tyre on a Freelander and fortunately we were able to repair the tyre. The next job was three miles away in Duxford where we fitted two new Nexen tyres to a Toyota Avensis. Next it was to West Wratting where we fitted two new Pirelli tyres to an Audi for a regular customer. Then it was back into Cambridge to perform a wheel alignment on a Rover MG as the steering wheel was pulling to the left.
This week began as last week finished very busy.The first job after the bank holiday was to fit two new Kumho tyres to the rear axle of a Toyota Celica and during our inspection procedure we found that the pressures were low on the front tyres and our customer is monitoring the situation and will contact us if they are losing air. We then headed to Longstanton to fit a complete set of Dunlop tyres to a Toyota Prius and it was pleasing to know that we were highly recommended by a friend of our new customer. Next it was off to Granta Park to fit two Nexen tyres to yet another Toyota this time an a Avensis. Then it was to Newmarket as a customer had broken the locking wheel nut adaptor and could not remove a wheel that had a damaged tyre. We were able to remove the locking nuts with our specialist equipment much to the relief of our customer. We then headed back to Cambridge to fit a new Dunlop Sport tyre to a Jaguar X type due to a badly damaged tyre. The last job of the day was back in Longstanton to fit two Nexen tyres on a Mini Cooper.
A busy day fitting new tyres in CambourneThe first job of the day was to fit a new Continental tyre for a regular customer who lives in Cambourne as unfortunately one of his rear tyres on his Mercedes CL class had a cut in the tread and air was escaping. We arrived on time and fitted a Continental Sport 2 tyre size 275/35/R20 to the rear axle. We then headed to the construction site in Cambourne as a contractor called us to replace a tyre on his Vauxhall Combo van. While we were fitting the new tyre we were approached by another contractor who had been driving with his spacesaver wheel for a week as he had no time in his busy diary to arrange to replace his punctured tyre. We ordered a new Nexen tyre for his Peugeot 207 and returned during the afternoon to fit the new tyre and put the spacesaver back in the boot. We are confident that we will be called back to the site soon as all the guys working on the new build agreed this was the best way to have new tyres fitted to their vehicles, saving them time and money.
On Saturday morning we fitted two new Continental tyres to a Volvo and did a wheel alignment on a VW Golf.The first job of the day was to fit two new Continental Sport Contact 5 tyres to a Volvo C30 for a regular customer who lives near Cambridge. While our customer was enjoying breakfast the new tyres were fitted,the existing tyres were checked and inflated to the correct pressure and we also checked that the spare was ready for use if required. We then headed for Longstanton to visit a customer we helped in an emergency during last week as during our visit we noticed that there was uneven wear on the front tyres of a VW Golf so the customer asked us to return and perform a wheel alignment on the vehicle.
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