Terms
Interpretation
In these terms and conditions of sale the following words will have the following meanings:
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The Purchaser shall mean the individual, person, company or other body placing the order.
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The Seller shall mean – Hometyre Group Ltd or any of its' Franchisees
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The Products shall mean Pneumatic tyres, covers, tubes and any other goods or materials sold by the above.
Words denoting the singular shall include the plural and vice versa.
General
All contracts of sale are accepted by the Seller subject to these terms and conditions to the exclusion of all other terms and conditions specified by the Purchaser. Acceptance of the delivery of the Products constitutes acceptance of these terms and conditions.
Payment Method
All Goods are payable at the time of fitting/supply completion, unless the Purchaser has an approved credit account. If the Purchaser has an approved credit account (subject to approval) All invoices must be paid in accordance with the individual account terms
(The Seller reserves the right to charge interest on a daily basis from the date of invoice on all sums due at until payment is received) At its sole discretion the Seller may cancel or amend any credit limit previously granted.
Payment will be taken via secure chip & pin mobile card reader at all times*. Cash or cheque will be accepted as payment in exceptional circumstances only.
A non-refundable deposit may be required for specially ordered non-returnable items or items for which a carriage cost may be incurred. The amount of the deposit will depend upon the total value of the goods or the cost of returning the goods to any supplier.
Title & Risk
Risk in the goods shall pass to the Buyer as soon as the Products are delivered or fitted to any vehicle owned by the Purchaser or the Purchaser's Customer or client or to a place specified by the Purchaser. Property in or title to the Products shall remain vested in the Seller until the Products have been paid for in full and that payment is received by the Seller or Hometyre Group Ltd. . Where tyres have been fitted to a vehicle they must not be removed from that vehicle without the written consent of the Seller and the vehicle must not be sold or disposed of without the written consent of the Seller prior to payment being received by the Seller.
Right to Repossess
In the event of non-payment or the appointment of a Receiver or Administrator over the whole or part of the Purchaser's assets the Seller may remove the Products. Where the Products are tyres or other related products, upon the said removal of the tyre/tyres by the Seller a charge will be made by the Seller for the amount of tread used and for the fitting/removal costs involved. The Purchaser agrees that in the event of the Seller requiring to repossess the tyre/tyres the Seller will not be responsible for re-fitting the original tyre/tyres which by then may have been disposed of.
Disposal of Waste
The Seller will remove all worn/damaged casings and any other used items which have been replaced by new Products and they will be disposed of at the discretion of the Seller but always in a manner which represents an awareness of the environment. A charge will be made for the storage and disposal of these items.
Severability
If and to the extent that any provision or any part of the Seller's conditions are illegal, void or unenforceable, then such provision or part thereof shall be deemed to be severable from the remaining provisions or parts all of which remaining provisions shall remain in full force and effect.
Complaints Procedure
In the unusual event of a complaint issue, the Purchaser must firstly communicate with the Hometyre Group Ltd customer support centre either by telephone or email. 01743 861183 or support@hometyre.co.uk
The issue will be investigated thoroughly before any revisit to the original fitting location is agreed.
In the event of a complaint concerning a suspected manufacturing defect the Purchaser must pay in full for a replacement Product which the Seller will fit. The Seller will then return the Product that is suspected of being defective to the manufacturer for inspection. If the manufacturer confirms that the Product is defective a refund will be made. The amount of the refund will take into account the nature of the defect and the amount of use that the Purchaser has derived from the Product. The decision of the manufacturer will be final.
Force Majeure
The Seller will upon request provide an indication of an arrival time at the Purchaser's premises. This estimated time of arrival should be regarded as a guide only and no responsibility can be accepted for lateness. The Seller will always attempt to contact the Purchaser whenever possible to inform of projected delays or issues which may result in a delay or cancellation of an appointment.
Locking Nut/Bolt Removal Service. (Added 11/09/09)
All Hometyre service vehicles carry equipment to remove locking wheel nuts/bolts where the original removal adaptor has been lost or damaged/worn out. Use of this equipment may cause substantial damage to the locking device during removal. While the use of this equipment delivers a high rate of success, there will be instances where the securing nuts/bolts have been tightened with excessive force and more extensive removal methods may need to be employed by a third party. Hometyre will not charge for any removal attempt undertaken at this point and will not be responsible for any further costs incurred by the owner for the subsequent removal. It is not possible to determine whether an individual locking device has been previously over-tightened or damaged during fitting until the removal process we use has commenced.
Law
These terms and conditions shall be governed in accordance with English Law.
* Debit Card payments are free of charge. Any payments made by Credit card will be subject to a 2% handling fee
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