Audi A3 in AL6 Welwyn with a 225/45/17

The office took a call from a new customer who had a blow out on the motorway in their car. It had taken 4 hours for him to be recovered as this model of car does not have a spare tyre, it only comes with a bottle of latex fluid that you put into the tyre to plug up a small puncture, not much good when you have had a blowout.

We took details of the tyre (Bridgestone S001 225/47/17Y) and loaded 1 onto the van and set off. Took 15 minutes to get to the customer.

Got to the job and looked at the tyre, massive split on the side wall, customer had no idea how it had happened. Took the keys and got the locking wheel nut key out of the car, loosened all the wheel nuts and jacked up the car. Removed the wheel nuts and took the wheel off the car.

Into the back of the van and removed the tyre, checked the wheel for any damage (as the wheel had been running on the motorway after the tyre had lost pressure), no major damage found just some scratches on the rim.

Mounted the new tyre and balanced the wheel, back out of the van and put the wheel on the car and torqued the wheel nut bolts to the setting. Locking wheel nut bolt back in the car and all done. 15 minutes the fix the problem and 15 minutes to get to the job, a bit better than the 4 hours on the recovery.

If you are sitting at home with a puncture don't drive on the tyre, call Hometyre on 0800 783 93 10 and we will come to you and fix it.

You can also purchase tyres online at www.hometyre.co.uk 24hrs a day